Welcome to ELAM Solutions Helpcenter

The SWA (Smart Work Assistant) 5 Client with WiFi is a high-performance industrial computer designed specifically for use in production environments. It supports ELAM software and offers extensive connectivity options, including Wi-Fi and Bluetooth. The device features digital input and output, USB and HDMI ports, and a robust fanless design for demanding conditions. Additionally, it allows integration with barcode scanners and RFID for worker identification, making it an ideal solution for modern manufacturing lines.

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Unboxing SWA5 Mini Client WiFi & SWA5 Client WiFi

See this unboxing Video of a SWA5 Mini Client WiFi & SWA5 Client WiFi and how to attach the SWA on a touch monitor.

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Connections and Ports

In this post, we will show you the various types of connections and ports of the SWA5 Client Wi-Fi, so you know where to connect your devices or tools. Learn in this article how to setup the Inputs / Outputs.

Default Wi-Fi Settings

As delivered, each SWA has pre-configured Wi-Fi settings. The network name / SSID and password differs by the universal serial number per hardware (See red mark in the figure below). The serial number is always visibly attached to the SWA. You need this information if you want to connect a WiFi SmartTool Screwdriver to your SWA 5 Client.

WiFi Standard

The following describes the built-in WiFi standards of the SWA client.

‍WiFi certification: WiFi 6 (802.11ax)

Supports WiFi IEEE 802.11b/g/n/ac/ax in the 2.4 / 5 GHz band, 2T2R

Security standards: WPA2 Personal & Enterprise, WPA3, 64-bit and128-bit WEP, TKIP, 128-bit AES-CCMP, 256-bit AES-GCMPAuthentication

Protocols: 802. 1X EAP-TLS, EAP-TTLS/MSCHAPv2,PEAPv0 -MSCHAPv2 (EAP-SIM, EAP-AKA, EAP-AKA')

Maximum PHY data rate: Supports Wifi 6 (WLAN 802.11ax) 2x2 with1024QAM and 160 MHz bandwidth

Maximum data transfer rate: 2400 Mbit/s

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MAC Address

In some companies, it is necessary to integrate computers into the network based on their MAC addresses. The MAC address (Media Access Control Address) is a unique hardware address assigned to every network device. Using the MAC address for network integration offers several advantages:

1. Enhanced Security: Restricting network access to known MAC addresses helps prevent unauthorized devices from connecting to the network, reducing the risk of security breaches and unauthorized access to sensitive data.
2. Access Control: Network administrators can set specific access rights and permissions for devices based on their MAC addresses, allowing them to control access to certain network resources or services.
3. Network Management: Identifying devices by their MAC addresses makes it easier to monitor and manage the network. Problems can be identified and resolved faster, as each device is uniquely recognized.
4. DHCP Reservations: By linking MAC addresses with fixed IP addresses, companies can ensure that certain devices always receive the same IP address. This is particularly important for servers, printers, and other critical network devices.
5. Compliance Requirements: Some industries have strict regulatory requirements that mandate precise control over network access. Authentication via MAC addresses helps meet these compliance requirements.
6. Prevention of Network Overload: Controlling which devices have access to the network can optimize network performance and prevent overloads.

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1. To find the MAC address, navigate to the settings first

1. Click on the Power button on the main screen (Top taskbar, right in the corner).
2. Click on Settings.

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2. Find the MAC address of the device as follows

1. Click on Network in the menu.
2. Click on the Settings button.
3. Click on Identity.
4. Click on the drop-down for MAC Address. The MAC address of the device will be displayed under (enp2S0).

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Users & Passwords

Authentications for updates are often required. In the delivery state, the default username and password for this type of authentication is ELAM.

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Perform an Update

1. If your Smart Work Assistant requires a security update, a prompt will be displayed on the screen.
2. To confirm the update, enter the default username 'ELAM' and the password 'ELAM'.

Note: The password and username should be entered in uppercase letters.

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Changing Username & Password

You have the option to change the username & password at any time if you want to restrict acces to your os settings. Here's how you can do it:

1. Navigate to settings

1. Click on the Power button on the main screen (On the top right).
2. Click on Settings.‍

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2. Change your password

1. In the settings, select the Users option.
2. Click on Password.
3. Enter your current password. If you haven't changed it yet, both are ELAM.
4. Now enter your desired password and confirm the new password by entering it again.
5. Click on Change.

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Using internet connection via WLAN

Important: Please note that the WiFi of the SWA5 clients is only intended for incoming connections and cannot be used to establish an Internet connection. If you need an internet connection, please use a method such as Ethernet (LAN) or an external WiFi dongle.

If you want to use an external WiFi dongle to establish an Internet connection, please note the following information:

1. Dongle positioning: Place the dongle in a central location and avoid physical barriers to improve signal strength.
2. Network selection: If possible, use the 5 GHz band instead of the 2.4 GHz band, as it is usually less susceptible to interference.
3. Quality of Service (QoS) settings: Some devices offer QoS settings to ensure that important data packets receive priority. This can help minimize timeouts in critical applications.
4. Wired connection: If a constant, reliable connection is required, consider a wired connection, especially for data-intensive tasks during production.

By following these recommendations, you can minimize the likelihood of timeouts due to WLAN-related issues and ensure a better and more stable user experience with our cloud-based web application.

Adequate latency and bandwidth are critical for an optimal user experience when using ELAM Solutions. By ensuring that your network connection meets these minimum requirements, you will be able to take full advantage of the rich features of ELAM Solutions. If you are experiencing connectivity issues, we recommend that you check your network performance and make adjustments as necessary.

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Setup static IP address

To set up a static IP address on a Smart Work Assistant, proceed as follows:

1. Click on the menu in the system

2. Click on terminal

3. Copy & paste the following command and click Enter on your keyboard:
   
   • sudo nano /etc/netplan/01-network-manager-all.yaml

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4. Input the standard password "ELAM" and click Enter on your keyboard:

5. Setup your standard ip-configuration which look like this:

• version: 2
renderer: NetworkManager
ethernets:
 enp2s0:
   dhcp4: true
   dhcp6: true
 enp3s0:
   addresses:
   - "10.43.0.1/23"
   dhcp4: false

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2. Your configuration should look like this, after the changes (This is just an example, please edit the IP adress for you purpose)

• version: 2
renderer: NetworkManager
ethernets:
 enp2s0:
   addresses:
   - 10.0.3.174/22
   nameservers:
     addresses: [10.0.0.51,10.0.0.1]
   routes:
   - to: default
     via: 10.0.0.1
   dhcp4: false
 enp3s0:
   addresses:
   - "10.43.0.1/23"
   dhcp4: false

To get the right subnet, you can check Server:IPv4-Subnetze – manitu Wiki

6. Update the configuration with the command:

• sudo netplan apply

7. Restart your Smart Work Assistant device

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