Welcome to ELAM Solutions Helpcenter

Can't find the right answer to your question, or need support? Then please feel free to send us an e-mail with your request. Your request will be processed within 48h.

Contact details

• E-mail address: support@elam-solutions.com

Remote Support

This section assumes that you need remote support and have direct contact with our customer service representatives. In this case, we can help you remotely .

To get TeamViewer support on your computer:

1. Start TeamViewer or install TeamViewer QuickSupport on your computer at: https://www.teamviewer.com/de/info/quicksupport/
2. Provide our service representatives with your TeamViewer ID and password
3. Share the remote control

To get TeamViewer support for your SWA (Smart Work Assistant):

1. Minimize ELAM Assistant
2. Click on the TeamViewer icon in the left menu
3. Provide our service representatives with your TeamViewer ID and password
4. Share the remote control

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